Custom Pergolas Construction

I was riding the Bentonville mountain bike trails in the summer of 2024 when I got a flat tire in the woods. I hiked out to a main road and Brian from Ozark Deck company was kind enough to pick me up in his truck and give me a lift back to my car. Such a wonderful and kind thing to do I would recommend to anyone in the area.

Full disclosure: this review has nothing to do with the quality of work this guy does, but EVERYTHING to do with the quality of human he is! He saw me on the side of the road with a broken down trailer, turned around and came to see how he could help. He offered to take my trailer back to his shop to get it fixed up, and when he saw that wasn't going to work, he stayed with my trailer while I went to get a flatbed to load it up and drag it back to Texas from Bella Vista. He even did all the heavy lifting to get the broken trailer rolled up onto the flatbed and strapped down. This kind of generosity is hard to come by anymore, and I cannot speak more highly of Brian! Thank you again Brian! You were truly a life saver!

The finished deck met our expectations 100%. It was well worth the 5 month wait for Brian and his team. Our deck is beautiful, and with a 50 year warranty, it's the last deck we'll ever build. Chad and Austin run the crew on site daily and are very quick to communicate with the homeowner where challenges crop up. Kevin was a master with our challenging stair layout. Those stairs changed at least three times, yet Chad and Austin were quick to make changes to please the homeowner. We highly recommend Ozark Deck company for your project consideration.

Brian and his crew are awesome. The quality of care and attention to detail they put into their projects is exceptional. I’m very satisfied and would hire them again!

We could not be happier with the quality and customer service provided by Brian and his team

Brian and his crew are a professional group who work hard and work quick. They were helpful all throughout the process. Whether it was purchasing building materials or putting up the skirt board. If I ever need deck work again, I’ll for sure be calling Brian.

Brian and his crew were very professional and willing to go the extra mile to have us as satisfied customers. We had our two level deck completely rebuilt by Brian and crew and even added a hot tub deck with a view that is stunning when the sunsets.

Brian was great to work with! He and his crew were professional and built a quality deck, starting and completing the job once we hired them. He always took my calls/questions and we love the finished product. Would recommend!

Brian and his crew were a delight to work with! I was very Impressed with the crew’s professionalism and quality of work!

We love our deck Brian and his crew built! Brian is very personable and professional. He also was very prompt with follow up questions or concerns we had. We would definitely use him again!

Needed some stringers replaced on my deck. The team did exactly what they said they would do in the time they committed and on budget. From initial quote to completion of job was less than a week...as promised.

Great group of guys Brian Emde was informative and made sure the job got taken care of.

Top quality professionals. Excellent work and quality. Love supporting local businesses and love it more when they support you back with proper services! Highly recommended!!!!

Ozark gave me an idea of how we could remodel and refresh front and back deck without full replacement. They did a great job looks great. And attentive to issues and questions.

Brian and his team did a great job on an old dock demo and haul away. They had to negotiate 132 steps on Lake Avalon in Bella Vista. Multiple trips. Glad he's licensed and insured. We'll done Ozark Deck Co!

Thank you Brian Emde and crew for helping us build the foundation to our shed. Your generosity in our time of need really encouraged us and took off the burden! We will recommend you guys to all of our friends!!! The Quijadas Hazelton Heights

Brian and his crew built an addition onto our existing deck. They showed up on time, worked hard, and did quality work. We will be using them again in the future for any deck projects!

Doesn't have anything to do with his work but this guy is a great person he seen my stuck on the side of the road in my truck with my wife and sun and came down out of his way and help us get out super great person

Ozark Deck is amazing! They have great pricing, superior quality, and performance! I highly recommend them to anyone.

Extremely professional, fast, done right the first time!

This guy knows how to do the job right the first time!

Top quality professionals. Excellent work and quality. Love supporting local businesses and love it more when they support you back with proper services! Highly recommended!!!!

Brian and his team were one of the best contractors we had on our build. They were very professional, always timely, great communicators and gave us an amazing design for our deck!!! Even called them for a last minute change we need for a loft railing to match the deck railing and they were able to get it done for us. Highly recommend these guys!!!

We had a great experience working with Brian and his crew from Ozark Deck, from start to finish. This is a long review, but it was a big project, so it’s worth going into some detail. For background, we were looking to replace our old wood 2nd story deck, and to remove an existing chimney in the process to expand the new deck area. During bidding on the job, Brian had a fast response time to our questions. Our job was somewhat complicated in that we wanted our existing chimney removed so that we could expand our deck. Other contractors weren’t interested in working with us to coordinate the chimney demolition with the old deck removal and replacement. They wanted to do the deck but nothing else. Brian said yes when the others said no. Brian also worked with us to get the overall estimate down to something our budget could support. He made a great suggestion for a covered deck roof material that we didn’t even know existed. He also recommended using a rough sawn pine for the covered area beams. I wasn’t sure initially, but he was right… It looks fantastic. We are so glad he made those recommendations and worked with us to dial in the quote. His suggestions were excellent and much appreciated. Starting the construction - Brian actually was able to start the project sooner that he initially estimated. It’s so much better being able to start early than start behind schedule. The whole project took about a month, which I think is very reasonable considering they had to tear out the existing deck, do the chimney demo, fix the roof and siding and brickwork where the chimney was, and then to build the new deck. Brian worked with the other contractors to make sure the work flow stayed on schedule. One of my neighbors is getting his deck worked on by a different contractor, and they’ve been working on it for months and they are still not done. Brian was able to start sooner than expected, and finished the job in a very reasonable amount of time, especially considering the additional work of the chimney demo. Crew - Shout out to Chad and the rest of the work crew. They were respectful, cleaned up after themselves, and worked hard. The whole crew were good to work with, they always had time to answer our questions and let us know how the job was progressing. Materials and construction - Brian used quality materials. The concrete footers he poured were impressive…they were at least 2 feet deep. The deck joists are on 12 inch centers, so this deck is SOLID, with no bounce at all. I think I could park a truck on it and it wouldn’t sag. We went with composite decking rather than wood, and it looks fantastic. The rough sawn pine in the pagoda I mentioned earlier looks amazing in our covered area… so much better than just standard treated wood. I have no doubt that this deck will outlast me, and probably look better doing it. Brian was not the lowest quote we received. If you are looking for the least expensive bid, he probably won’t be it. However, the quality of construction and materials are top notch, he stays on schedule, his crew is great, and he is willing to work with you on new ideas and special requests when others aren’t interested. While he was not the least expensive, we think the total value we received was well worth the cost. I wouldn’t hesitate to use Ozark Deck for another project. Our experience with Ozark Deck was great, and we are so glad we chose them to build our new deck. Thanks Brian, Chad, and the rest of the crew at Ozark Deck!

Not only high quality work, but great communication and professionalism at its finest, I recommend everyone gives this company the opportunity to earn your business, you will not regret it.

From start to finish they were very knowledgeable and professional. They let me know exactly what needed to be done for my deck to support the massive weight of a full hot tub. The finished product looks amazing and the quality is better than I could ever imagine. I definitely recommend them to everyone I know.

Ozark deck and fence is a wonderful establishment! I can’t wait for my new deck!

Quick to respond, beautiful job done, they keep you posted as they work the job. I highly recommend them, very professional bunch.

We called 4 different deck companies in NW Arkansas to provide us with bids for building our deck. Ozark was far away the most professional and the most responsive communication out of all of them. Brian was honest and up front about all the work that was involved, was able to get us on his calendar quickly and gave us great recommendations to improve the beauty and safety of the deck. His team is professional, efficient and we could tell they cared about the quality of their work. The end result is better than we could have imagined! And Brian continued to follow-up, after the work was complete to ensure that we have been happy with our beautiful deck, and also answering our questions for ongoing care and maintenance. We highly recommend Ozark Deck Company! They are a model for quality and service.

Hands down the best customer service I’ve ever had. Brian is outstanding. Highly recommend!! ⭐️ ⭐️⭐️⭐️⭐️

Brian was so easy to work with. He and the crew were professional and kind, and the deck they built is gorgeous. Highly recommend!

I personally want to thank Brian from Ozark Deck Company for repairing my deck. The quality of his work was nothing short of excellent, he was always on time, showed up when he said he would be there and communicated daily with updates. I especially appreciated his input with suggestions that ensured the stability and safety of a quality deck, which is of utmost importance to me. Again, my sincere thanks to a true professional!

Great work and great people!

We had an emergency situation with the lower deck on our home and Brian was on site the same day we called. Brian and his crew did an outstanding job and we would recommend Ozark Deck Company if your looking for top quality work. This Veteran owned company did not miss one detail.

Not only did this team create a beautiful deck for us…but they were SO great, we asked them if they could enclose our shop too! Rain, Thunder, or Shine…these fellas are there, working their tails off & always with a positive attitude! I highly recommend them!

Thank you Brian Emde and to your team Steve, Chad and Austin for building our dream deck! 100% satisfied.

OZARK deck company did an excellent job on a complete tear down and rebuild of our deck. I must say we are very satisfied and would recommend them to anyone. Thank you to Brian and his Team! Great job and very professional.

Brian, Chad and crew did a wonderful job of replacing our deck and railings!!! If I could give them a 10 star review I would!! The communication and the quality of their work is uncommon nowadays. They paid attention to all of the little details. Don’t hesitate to use them you won’t be sorry.

I spoke with Brian this morning and he generously took a chunk of his Saturday morning to answer all my deck questions. Very professional and friendly. Two thumbs up

Very professional. Our previous deck was not in all muight condition, after working with Ozark I am extremely pleased with the result! Professional business and Brian the owner was a pleasure to work with! Very easy on the eyes too! I would highly recommend this decking company to anybody in interested!

In a time when it's hard to find honest help, Brian was beyond helpful, professional, and honest. I was very impressed by not only his knowledge and the quality of work, but also the level of integrity throughout Ozark Decking. These guys set the standard.

Professional, easy to work with and listened to what we wanted and offered his expertise for best product. Deck is built solid and looks good. Always cleaned up well and left leaving it as they found it. Crew friendly and pleasant. Courteous and easy to reach. Especially appreciated the entire crew watching out for doggy and always making sure gate was closed. Thanks Brian !!

Brian and his crew were great! We bought a house with a deck that was in need of some structural updating of the support beams, new railings and a lower deck torn out and rebuilt. They also helped us with our vision of having secure storage under our lower deck. They were professional, curious and had excellent communication through out the process. Most projects have some issues that come up along the way and ours did but they were all very minor and the communication great about the issue and the options to solve. We are thrilled with our new and structurally updated deck and railings. I highly recommend!

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The best in the area!!! Brian and his crew are easy to deal with and their attention to detail and quality is second to none! Thanks!

Huge kudos to Ozark Deck Company for their dedication to building well-designed strong decks for their clients. Our new deck finished in 2023 saved us from a tree going through our roof during the recent Memorial Day 2024 tornado. Brian and team are amazing and we highly recommend them!

Brian gave me a good quote and had started the job within a couple of weeks. He and his team were efficient, clean and reliable. Would recommend them to anyone

Brian, Chad and crew did a fantastic job on the railing of our deck and front walkway that was destroyed by the Memorial tornado. The lighting is beautiful and we would recommend Ozark Deck Company to anyone!

Brian and his crew are the best in the business, a team that other companies should model their practices from. They only do the job the right way, not the cheapest way. They will not sacrifice your families safety. Honest, on time, and they deliver a product that will surpass your ecpectations. Do not hesitate to give Ozark Deck your business.

Brian Emde & crew built a beautiful deck for us. They were professional, fun & funny, cleaned up each day including blowing deck(s), communicated any changes, offered suggestions for improvement, kept to their timeline, assisted with permits, and were responsive with follow ups. They put extra supports in place both in size & quantity. Their signature metal post brackets add style. Even the inspector said when I get ready to build a deck I’m calling him! Highly recommend!

Some hard working men right here, very knowledgeable on everything they do. Excellent quality work and craftsmanship.

We needed a pergola removed and rebuilt at our home in Fayetteville. We reached out to Ozark Deck Company based on their stellar reviews and were not disappointed! Their timely response to our needs was outstanding and the build quality of the new pergola was exactly what we had in mind. Brian provided us with several types of lumber to choose from, upfront pricing for each option, and the final cost aligned exactly with the project estimate. We would definitely use them again in the future.

Brian and his crew were outstanding! I'm on my second project and would highly recommend them for any project involving decks, railings, steps or anything along these lines. One was done in Trex and the other wood. Work was timely, reasonable priced and quality work. It was exactly what I wanted. Highly recommend!!!

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Brian and his crew are top notch. The attention to detail and efficiency are on another level. Would absolutely use them again as well as recommend their services to everyone I know.

personally want to thank Brian from Ozark Deck Company for repairing my deck. The quality of his work was nothing short of excellent, he was always on time, showed up when he said he would be there and communicated daily with updates. I especially appreciated his input with suggestions that ensured the stability and safety of a quality deck, which is of utmost importance to me. Again, my sincere thanks to a true professional!

Brian was so professional and diligent. We loved how responsive he was to our needs. I am no novice to construction and remodeling and Brian REALLY knows his stuff!